TO RETURN A PRODUCT:  You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at info@tmxclothingsupplies.co.uk  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

RETURNS POLICY: We endeavour to ensure you are 100% satisfied with your order. If you are not, please contact info@tmxclothingsupplies.co.uk or call 01482 872817 and one of the team will be able to help you. Due to the bespoke nature of our productions, we can only accept returns where there has been a manufacturing fault, either with the garment or decoration.  Personalised products cannot be returned unless for the reasons above, garments with embroidery and/or printing before purchase I.E Company Logos/Club badges are personalised items.

Please return faulty goods to us within 30 days of receipt for us to investigate. Please note the Distance Selling Regulations Act of 2000 does not apply to ‘personalised goods or goods made to a consumers specification’.

We are unable to accept returns due to issues with sizing or colours. We supply items from a number of manufacturers and all of these will have slightly different sizing to one another. On each product listing there will be a size chart and we strongly advise you refer to these prior to ordering your products.

 No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

RETURNS FOR REFUND: must be made within 30 days of receipt of purchase.

RETURNS FOR EXCHANGE: must be made within 30 days of receipt of purchase.

SHIPPING CHARGES FOR RETURNING PRODUCTS: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

TMX Clothing Supplies - Returns
Unit 3 Borwick Drive Grovehill Road
Beverley
East Riding of Yorkshire
HU17 0HQ
United Kingdom